Monthly Archives: December 2022

Wishing all our customers a Very Merry Christmas and a Happy New Year.

Even the most looked after boiler will struggle to function if its condensate pipe freezes. Luckily, it’s not a difficult job to put things right if it does happen. This handy guide will help you get your boiler up and running quickly and easily. What is a condensate pipe? A condensate pipe carries condensation from your boiler to your outside drain. It’s usually a white or grey plastic pipe that travels from your boiler through the wall directly outside where your boiler is located. During cold weather, the condensation in this pipe may freeze and cause a blockage causing the condensation to back up into the boiler and cause it to shut down. Step-by-step guide If you suspect that your boiler condensate pipe has frozen, the following steps should help you get things back to normal quickly.Remember, if you don’t feel confident … Continue reading →